Germinico • Customer care
Shipping & delivery
From our growing range to your door. Compare courier options and find out what affects your delivery cost.
Courier comparison guide: Estimates use The Courier Guy’s rate card effective 1 September 2026 and the supplied fuel update. Availability and the final charge depend on your address, packed parcel and courier quote. These are courier estimates, not a promise that every service is available at checkout.
Door-to-door economy delivery
Estimates below include 15% VAT and the supplied 16.5% fuel surcharge. Special-area and other surcharges are excluded.
| Packed chargeable weight | Main centres | Regional areas |
|---|---|---|
| Up to 2 kg | R127.22 | R139.45 |
| Up to 5 kg | R139.33 | R142.01 |
| Up to 10 kg | R199.92 | R204.71 |
| Up to 15 kg | R242.32 | R248.15 |
| Up to 20 kg | R278.67 | R285.37 |
| Up to 35 kg | R540.79 | R547.49 |
Calculation: courier base rate × 1.165 fuel × 1.15 VAT, rounded to cents. Actual courier invoicing may round differently. For heavier parcels or multiple boxes, request a quote; the card’s additional-weight rates and size rules must be checked against your shipment.
Main centres
2–3 working days
Economy transit estimate after courier collection.
Regional areas
3–5 working days
Indicative economy window. Some regional routes may take another 1–2 working days; confirm your postcode.
Planning ahead
Transit, not dispatch
These estimates exclude order preparation, weekends and public holidays. Contact us to confirm dispatch timing.
Locker & kiosk delivery
Choose a size that fits both the parcel’s dimensions and weight. The following base prices include VAT but exclude fuel on services involving a door.
| Parcel size | Maximum dimensions | Maximum weight | Locker ↔ locker | Locker ↔ door | Locker ↔ kiosk / kiosk ↔ kiosk | Kiosk ↔ door |
|---|---|---|---|---|---|---|
| XS | 60 × 17 × 8 cm | 2 kg | R59.00 | R79.00 | R69.00 | R93.00 |
| S | 60 × 41 × 8 cm | 5 kg | R69.00 | R89.00 | R79.00 | R105.00 |
| M | 60 × 41 × 19 cm | 10 kg | R79.00 | R119.00 | R89.00 | R135.00 |
| L | 60 × 41 × 41 cm | 15 kg | R109.00 | R176.00 | R129.00 | R210.00 |
| XL | 60 × 41 × 69 cm | 20 kg | R149.00 | R239.00 | R169.00 | R280.00 |
Locker fuel charges, made clear
| Route | Fuel treatment |
|---|---|
| Locker ↔ locker | No fuel surcharge, according to the supplied update. |
| Locker ↔ door | Add 8.25% to the VAT-inclusive base price. |
| Locker ↔ kiosk / kiosk ↔ kiosk | Fuel treatment not confirmed in the supplied update; request a quote. |
| Kiosk ↔ door | Fuel percentage not confirmed in the supplied update; request a quote. |
Locker-to-door totals with 8.25% fuel: XS R85.52 · S R96.34 · M R128.82 · L R190.52 · XL R258.72.
Priority and local options
Subject to route and collection availability. Estimates include 15% VAT and 16.5% door-to-door fuel, excluding special surcharges.
| Service | Included weight | Estimate | Courier window / coverage |
|---|---|---|---|
| Priority Courier | 2 kg | R203.55 | 1–2 working days |
| Priority Regional | 2 kg | R223.12 | 2–3 working days; route confirmation required |
| Local Priority Flyer | 5 kg | R127.22 | Same local zone; confirm delivery window |
| Local Priority Parcel | 15 kg | R146.30 | Same local zone; confirm delivery window |
| Local Same-day Parcel | 20 kg | R213.33 | Same local zone; subject to cut-off and availability |
Urgent same-day express and oversized consignments are quoted individually. Courier cut-offs do not guarantee same-day dispatch of an order.
Why can the final shipping price change?
The courier charges the greater of actual packed weight and volumetric weight. For economy parcels, volumetric weight is length × width × height in centimetres ÷ 4,000. Priority uses ÷ 5,000. Locker and kiosk shipments use ÷ 4,000, alongside their compartment limits.
For example, an economy box measuring 40 × 30 × 30 cm has a volumetric weight of 9 kg, even if its contents weigh only 3 kg.
Plots, farms, high-risk areas, oversized parcels, Saturday deliveries and after-hours services can attract extra charges. We will confirm any applicable charges before you agree to them.
Delivery details, tracking and special products
Please provide a complete street address, postcode and reachable mobile number, or the correct locker/kiosk details. Keep your collection OTP private. Contact Germinico with your order number for tracking assistance.
Temperature-sensitive, restricted or otherwise unsuitable products need their delivery method confirmed before ordering. Standard locker and economy prices do not confirm suitability for these products.
Need a hand?
Ask us about your delivery or order.
+27 74 676 0610hello@germinico.co.za
