Germinico • Customer care

Shipping & delivery

From our growing range to your door. Compare courier options and find out what affects your delivery cost.

Current checkout delivery charges. Standard South African delivery uses total labelled pack weight: up to 2 kg R139.45; over 2–5 kg R142.01; over 5–10 kg R204.71; over 10–15 kg R248.15; over 15–20 kg R285.37; over 20–35 kg R547.49. These temporary charges use the regional rate bands for all supported South African destinations. Packaging and volumetric dimensions have not been measured. Orders over 35 kg, bulky orders and items without a confirmed pack size require a quote before checkout. Request a shipping quote.

Courier comparison guide: Estimates use The Courier Guy’s rate card effective 1 September 2026 and the supplied fuel update. Availability and the final charge depend on your address, packed parcel and courier quote. These are courier estimates, not a promise that every service is available at checkout.

Door-to-door economy delivery

Estimates below include 15% VAT and the supplied 16.5% fuel surcharge. Special-area and other surcharges are excluded.

Packed chargeable weightMain centresRegional areas
Up to 2 kgR127.22R139.45
Up to 5 kgR139.33R142.01
Up to 10 kgR199.92R204.71
Up to 15 kgR242.32R248.15
Up to 20 kgR278.67R285.37
Up to 35 kgR540.79R547.49

Calculation: courier base rate × 1.165 fuel × 1.15 VAT, rounded to cents. Actual courier invoicing may round differently. For heavier parcels or multiple boxes, request a quote; the card’s additional-weight rates and size rules must be checked against your shipment.

Main centres

2–3 working days

Economy transit estimate after courier collection.

Regional areas

3–5 working days

Indicative economy window. Some regional routes may take another 1–2 working days; confirm your postcode.

Planning ahead

Transit, not dispatch

These estimates exclude order preparation, weekends and public holidays. Contact us to confirm dispatch timing.

Locker & kiosk delivery

Choose a size that fits both the parcel’s dimensions and weight. The following base prices include VAT but exclude fuel on services involving a door.

Parcel sizeMaximum dimensionsMaximum weightLocker ↔ lockerLocker ↔ doorLocker ↔ kiosk / kiosk ↔ kioskKiosk ↔ door
XS60 × 17 × 8 cm2 kgR59.00R79.00R69.00R93.00
S60 × 41 × 8 cm5 kgR69.00R89.00R79.00R105.00
M60 × 41 × 19 cm10 kgR79.00R119.00R89.00R135.00
L60 × 41 × 41 cm15 kgR109.00R176.00R129.00R210.00
XL60 × 41 × 69 cm20 kgR149.00R239.00R169.00R280.00

Locker fuel charges, made clear

RouteFuel treatment
Locker ↔ lockerNo fuel surcharge, according to the supplied update.
Locker ↔ doorAdd 8.25% to the VAT-inclusive base price.
Locker ↔ kiosk / kiosk ↔ kioskFuel treatment not confirmed in the supplied update; request a quote.
Kiosk ↔ doorFuel percentage not confirmed in the supplied update; request a quote.

Locker-to-door totals with 8.25% fuel: XS R85.52 · S R96.34 · M R128.82 · L R190.52 · XL R258.72.

Priority and local options

Subject to route and collection availability. Estimates include 15% VAT and 16.5% door-to-door fuel, excluding special surcharges.

ServiceIncluded weightEstimateCourier window / coverage
Priority Courier2 kgR203.551–2 working days
Priority Regional2 kgR223.122–3 working days; route confirmation required
Local Priority Flyer5 kgR127.22Same local zone; confirm delivery window
Local Priority Parcel15 kgR146.30Same local zone; confirm delivery window
Local Same-day Parcel20 kgR213.33Same local zone; subject to cut-off and availability

Urgent same-day express and oversized consignments are quoted individually. Courier cut-offs do not guarantee same-day dispatch of an order.

Why can the final shipping price change?

The courier charges the greater of actual packed weight and volumetric weight. For economy parcels, volumetric weight is length × width × height in centimetres ÷ 4,000. Priority uses ÷ 5,000. Locker and kiosk shipments use ÷ 4,000, alongside their compartment limits.

For example, an economy box measuring 40 × 30 × 30 cm has a volumetric weight of 9 kg, even if its contents weigh only 3 kg.

Plots, farms, high-risk areas, oversized parcels, Saturday deliveries and after-hours services can attract extra charges. We will confirm any applicable charges before you agree to them.

Delivery details, tracking and special products

Please provide a complete street address, postcode and reachable mobile number, or the correct locker/kiosk details. Keep your collection OTP private. Contact Germinico with your order number for tracking assistance.

Temperature-sensitive, restricted or otherwise unsuitable products need their delivery method confirmed before ordering. Standard locker and economy prices do not confirm suitability for these products.

Need a hand?

Ask us about your delivery or order.

+27 74 676 0610
hello@germinico.co.za